Articles & Publications
Articles and Publications
Contributor | accenture inclusive future of work
Accenture put together this in-depth look at a future in which all workers have the motivation, means and opportunity to adapt to and thrive in the digital economy. I collaborated on field research (interviewing job-seekers and workers impacted by automation) and contributed my team’s research from the Runway program.
author | part 2: ditching the boring jobs narrative
The second piece in this 3 part series on automation dissects the narrative that automation will eliminate so-called “boring” jobs and enable workers to move on to “more interesting” work.
AUTHOR | PART 3: Creating space for lifelong learning
The third piece in this 3 part series on automation explores how we might adapt adult education and our approaches to skill development as new technologies emerge and evolve the labor market.
CONTRIBUTOR | FJORD TRENDS 2017: THE ETHICS ECONOMY
Each year Fjord, the innovation and design group of Accenture Interactive, publishes a report on trends. I collaborated with a group of colleagues to identify and hone this trend: the Ethics Economy, which describes the growing importance of politics and an alignment of values in shaping customer and employee choices and behaviors.
CONTRIBUTING AUTHOR | FJORD TRENDS 2016: B2WE
In 2016, I partnered with Dhruva Ganesan to develop a point-of-view on Employee Experience Design—the emerging capability that adapts methods of experience design, organization design and talent strategy toward creating productive and engaging experiences for employees in an organization. Our research was circulated globally across a variety of organizations, informed a series of initiatives and shaped the Fjord 2016 trend: “B2WE”
co-AUTHOR | CAR-SHOPPING & ECOMMERCE
In 2016, I worked with a team to put together a point of view on the state of e-commerce in the auto industry: exploring some the hype, some of the reality and where the industry was going. The work was featured in a 2016 SXSW session.